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Outlook Express Guide to Setting up Your Email Accounts

• Open up Internet Explorer Browser. Make sure you do not have outlook express open at this point.

• Log into your control panel eg https://www.yourdomainname.com:2083

• Refer to Fig A

Fig A

• Click and say Yes to any security windows and use your Username and password as supplied to you in your Welcome Email

• Once in your control panel click on mail

• Refer to Fig B below

Fig B

• Click on Add/Manage Email Accounts

• Refer to Fig C Below

Fig C

• To add a new email account click on “Add Account” at the bottom of the screen

• Refer to Fig D below:

Fig D

• Type in your preferred name eg info or support

• Type your password (Remember to write this password down)

• Click on create

• Refer to Fig E below:

Fig E

• Click on Go back

• Click on the Outlook Express Auto Configure button at the end of your email address.

• Refer to Fig F below:

Fig F

Follow the instructions on the screen eg

• Ok to add to registry

• Ensure you do not save this file but either open or run it.

• Say ok and yes to all until completed and you are back to the screen above.

• You will need to to this process for all email address you require in your outlook express .

• Open up Outllook Express

• Click on tools

• Refer to Fig G below

Fig G

• Click on your ISP email address eg name@bigbond.com You will require their SMTP outgoing server information as some ISP’s are blocking port 25 to help prevent spam. Fig H Below:

Fig H

• Highlight and right click smtp properties eg mail.bigpond.com and copy this settings. Refer to Fig I below:

Fig I

• Click on cancel or ok

• Click on tools then accounts as before. Click on Mail tab

• Highlight your new email address eg info@yourdomaname.com in the internet properties section

• Click on properties to the left

• Refer to Fig J Below

Fig J

 

• Click on Servers tab

• Highlight your smtp and right click and paste your ISP smtp server here

• Click on ok or apply

• Refer to Fig K below:

Fig K

 

Congratulations !!! you have now completed your email setup.

• Please note: You may be required to re-enter your password the first time you send/receive from this new email account .

• Please note: Your username for your emails is always the full email address eg info@yourdomain.com not just info. This will cause problems for you if you do not use the full email address at any time your username is requested.

Troubleshooting:

• Can’t send email?

Double check your ISP smtp is the same in your new email address as per instructions. Any problems with outgoing mail is your ISP server.